Ian Greenblatt leads J.D. Power’s Technology, Media and Telecommunications practice, including a new IoT sub-practice. With in-depth industry expertise, Ian drives market strategy across the rapidly converging landscape, which encompasses the entire communication sector. He is a champion for the voice of the customer with industry players of all sizes and his goal is to deliver actionable insights to clients, so they can delight their customers at every opportunity. Ian comes to J.D. Power from his own consulting practice, where he provided strategy and board of directors’ guidance to public companies. Prior to that, he served as VP, Strategy & Business Development at ARRIS and was responsible for content strategy and business development at Motorola Mobility, a division of Google. As a serial entrepreneur, he has launched two start-ups, including Zattoo and Broadbus. Ian earned a bachelor’s degree from Northwestern University and a Juris Doctor from DePaul University College of Law.